Terms of Service

Heber Detailing, LLC Last Updated: August 13, 2026

Welcome to Heber Detailing. These Terms of Service ("Terms") govern your use of our website, https://heberdetailing.com (the "Site"), and the mobile vehicle detailing services we provide (the "Services"). By accessing the Site, booking an appointment, submitting a form, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

1. About Us

Heber Detailing, LLC ("Heber Detailing," "we," "us," or "our") is a mobile vehicle detailing company serving Heber City, Utah and surrounding areas.

Phone: (435) 709-8505 Website: https://heberdetailing.com

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services. By using the Site or booking Services, you represent that you meet these requirements.

3. Services and Booking

a. Scope. We provide mobile interior and exterior vehicle detailing services and related add-ons as described on the Site. Service descriptions are for general information; actual results may vary based on vehicle age, condition, and prior care.

b. Appointments. Appointments may be booked through the Site, by phone, or by text. All bookings are subject to availability and confirmation. We reserve the right to refuse or reschedule any appointment at our discretion.

c. Estimates and Pricing. Prices listed on the Site or provided in quotes are estimates. Final pricing may be adjusted based on vehicle size, condition (e.g., excessive pet hair, biohazards, heavy soiling), and requested add-ons. We will notify you of any price adjustment before beginning work whenever reasonably possible.

d. Service Location Requirements. Because we come to you, you agree to provide a safe, legal, and accessible location for us to perform the Services, including reasonable access to the vehicle. If we cannot safely access water or power where required, we will use our own equipment where feasible or reschedule the appointment.

e. Seasonal Availability. Our Services may be seasonal. Availability is subject to weather conditions and scheduling.

4. Cancellations, Rescheduling, and No-Shows

a. You may cancel or reschedule an appointment by contacting us at (435) 709-8505.

b. We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.

c. We may cancel or reschedule appointments due to weather, safety concerns, illness, or other circumstances beyond our control. In such cases, we will make reasonable efforts to notify you and offer an alternative time.

5. Payment

Payment is due upon completion of Services unless otherwise agreed in writing. We accept the payment methods identified at the time of booking. Unpaid balances may be subject to collection efforts and reasonable collection costs as permitted by law.

6. Vehicle Condition and Customer Responsibilities

a. Disclosure. You agree to disclose any known issues with your vehicle before Services begin, including but not limited to pre-existing damage, loose trim, aftermarket parts, electrical issues, mold, biohazards, or infestations.

b. Personal Property. Please remove valuables and personal items from your vehicle before your appointment. We are not responsible for loss of or damage to personal items left in the vehicle, except in cases of our gross negligence or willful misconduct.

c. Pre-Existing Conditions. We are not responsible for pre-existing damage, wear, or defects, including but not limited to worn or fragile interior surfaces, deteriorated paint or clear coat, aged rubber or plastic trim, prior scratches or dents, or damage that becomes apparent during normal cleaning of a soiled surface.

d. Child Seats. If we clean a child car seat at your request, you are solely responsible for correctly reinstalling the seat before use.

7. Satisfaction and Re-Service

If you are not satisfied with the Services, please notify us within 48 hours of completion. We will make reasonable efforts to address legitimate concerns, which may include re-performing the affected portion of the Services. Re-service is our sole remedy for dissatisfaction, to the maximum extent permitted by law.

8. Communications Consent (Calls, Texts, and Email)

a. Consent. By providing your phone number or email address to us through the Site, a booking form, an advertisement lead form (including Google or Facebook/Meta lead forms), by phone, or by text, you consent to receive communications from Heber Detailing, including appointment confirmations, reminders, service updates, review requests, and, where you have opted in, marketing and promotional messages. Communications may be sent by phone call, SMS/MMS text message, or email, including through automated technology.

b. Marketing Messages. Consent to receive marketing messages is not a condition of purchasing any goods or services.

c. Message Frequency and Rates. Message frequency varies. Message and data rates may apply, depending on your mobile carrier plan.

d. Opt-Out. You may opt out of text messages at any time by replying STOP to any message. Reply HELP for help, or contact us at (435) 709-8505. You may unsubscribe from marketing emails by using the unsubscribe link in any email.

e. Accuracy. You represent that any phone number or email you provide belongs to you, and you agree to notify us if your contact information changes.

f. Carrier Liability. Mobile carriers are not liable for delayed or undelivered messages.

g. Privacy. Information collected through our communications is handled in accordance with our Privacy Policy at https://heberdetailing.com/privacy-policy/. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Advertising and Third-Party Platforms

Our Site and Services may be advertised through third-party platforms, including Google and Facebook/Meta. If you interact with our ads or submit information through a lead form on those platforms, your submission is also subject to the applicable platform's terms and privacy policies. We use third-party service providers, including customer relationship management and communications platforms, to manage bookings, communications, and marketing. These providers process your information on our behalf in accordance with our Privacy Policy.

10. Intellectual Property

All content on the Site, including text, images, logos, and branding, is the property of Heber Detailing, LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute Site content without our prior written consent.

11. Photos of Work

We may take before-and-after photos of vehicles we service for quality assurance and, with care taken to avoid showing identifying information such as license plates, for marketing purposes. If you prefer that photos of your vehicle not be used in marketing, please let us know and we will honor your request.

12. Acceptable Use

You agree not to use the Site to: (a) violate any law; (b) submit false or misleading information; (c) interfere with the operation or security of the Site; or (d) attempt to access accounts, systems, or data without authorization.

13. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT DETAILING WILL REMOVE ALL STAINS, ODORS, SCRATCHES, OR IMPERFECTIONS, OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEBER DETAILING, LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE SITE OR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Indemnification

You agree to indemnify and hold harmless Heber Detailing, LLC from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Site, or your failure to disclose vehicle conditions as required in Section 6.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any dispute arising out of these Terms or the Services will be resolved in the state or federal courts located in Wasatch County, Utah, and you consent to the jurisdiction of those courts. Before filing any claim, you agree to first contact us and attempt in good faith to resolve the dispute informally.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

19. Contact Us

Heber Detailing, LLC Phone: (435) 709-8505 Website: https://heberdetailing.com

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